Rockstar Virtual Assistant
Krishanna De La Cruz
Are you looking for Virtual Assistant?
You are on the correct person
Welcome to my profile.
If you are looking for a person that can provide you Virtual Assistant, Excellent Customer Service. If you are looking for someone who will create website for you? Managing your SEO so it will rank higher in Google? I am the that Person that you're looking for. Your search stops here.
I can also provide quality of:
WordPress
SEO
Data Entry
Web Research
Email Handling
Any type of excel task
Call handling
I know that I am new with freelancing but I can be your company's asset.
Working Experience
Previous Job
August 2019 - June 2021
Customer Support (Fraud Analyst)
Supporting Voice Account for one of the big Bank in United States.
Responsibilities:
Filing fraud cases for unauthorized charges on the card.
Filing Identity Theft cases, Account Take Over and Forged checks cases.
Blocking cards if there is any unauthorized charges.
Extra miles in helping customers.
July 2018 - March 2019
Customer Service Representative
Supporting Voice Account for Prescription Drug Plan in United States. Responsibilities:
Answering inquiry and questions over the phone.
Checking their medication if covered by the plan.
Filing appeal if the medication is not covered by the plan.
Doing extra miles helping customer.
My ongoing WordPress
This is currently ongoing website using WordPress Elementor and I'm still working to host it soon.
Facebook Page
You can visit my Facebook page. I am the one who manage my Facebook page last year 2020. https://www.facebook.com/endeavor.shop
“Quality means doing it right when no one is looking.”